Terms & Conditions
Effective Date: July 24, 2026
Welcome to Wedza
These Terms and Conditions govern your use of the Wedza mobile application and website.
By accessing or using Wedza, you agree to these Terms.
1. Eligibility
You must be at least 18 years old to use Wedza.
2. User Accounts
Users agree to:
- Provide accurate information
- Maintain account security
- Keep passwords confidential
- Update profile information when necessary
You are responsible for all activities under your account.
3. Vendor Accounts
Vendors agree to:
- Provide genuine business information
- Upload accurate venue and service details
- Maintain updated pricing
- Deliver services professionally
- Comply with applicable laws
Wedza may suspend vendors who violate these terms.
4. Bookings
Wedza acts as a marketplace connecting customers with vendors.
Booking confirmations depend upon:
- Vendor availability
- Payment completion
- Vendor acceptance
5. Payments
Payments are processed through secure third-party payment providers.
Wedza is not responsible for payment gateway failures beyond our control.
6. Cancellation Policy
Cancellation policies may vary by vendor.
Users should review vendor-specific cancellation policies before booking.
Refund eligibility depends on:
- Vendor policies
- Cancellation timing
- Payment status
7. Vendor Responsibility
Vendors are solely responsible for:
- Service quality
- Venue availability
- Decorations
- Catering
- Photography
- Pricing accuracy
- Timely service delivery
8. User Conduct
Users agree not to:
- Upload illegal content
- Harass vendors
- Post false reviews
- Attempt fraud
- Misuse the platform
- Interfere with system operations
Violation may result in account suspension.
9. Reviews
Users may leave genuine reviews after bookings.
Wedza may remove:
- Fake reviews
- Offensive content
- Spam
- Abusive language
10. Intellectual Property
All content including:
- Logo
- Branding
- Graphics
- Design
- Software
- Website Content
belongs to Wedza.
Unauthorized use is prohibited.
11. Limitation of Liability
Wedza provides a marketplace platform.
Wedza is not responsible for:
- Vendor misconduct
- Venue cancellations
- Service disputes
- Force majeure events
- Personal injury
- Property damage
Users and vendors are responsible for resolving service-related disputes.
12. Suspension
Wedza may suspend or terminate accounts that:
- Violate these Terms
- Engage in fraud
- Abuse the platform
- Submit false information
13. Changes
Wedza may modify these Terms at any time.
Continued use indicates acceptance of the updated Terms.
14. Governing Law
These Terms shall be governed by the laws of India.
Any disputes shall be subject to the jurisdiction of the courts in India.
15. Contact Information
Wedza
Website: https://wedza.in
Email: support@wedza.in