Privacy

Customer Privacy Policy

Clear information, thoughtfully presented by Wedza.

Effective Date: July 24, 2026

Privacy Policy for Wedza

Welcome to Wedza. Your privacy is important to us. This Privacy Policy explains how Wedza ("we," "our," or "us") collects, uses, stores, and protects your information when you use our mobile application and website.

By using Wedza, you agree to this Privacy Policy.


1. Information We Collect

Personal Information

When you register or use Wedza, we may collect:

  • Full Name
  • Email Address
  • Mobile Number
  • Profile Picture (optional)
  • City and State
  • Wedding Date (optional)
  • Preferred Language

For vendors and venue owners:

  • Business Name
  • Business Address
  • GST Number (if applicable)
  • Bank Account Details (for payouts)
  • Identity Verification Documents
  • Business Registration Documents

Device Information

We may automatically collect:

  • Device Model
  • Device Operating System
  • IP Address
  • App Version
  • Device Identifier
  • Crash Logs
  • Performance Diagnostics

Location Information

If permission is granted, Wedza may access your device location to:

  • Show nearby wedding venues
  • Display nearby vendors
  • Improve search results

Location permission can be disabled anytime through your device settings.


Photos and Media

With your permission, Wedza may access:

  • Gallery
  • Camera

This is only used for:

  • Profile Photos
  • Wedding Inspiration Uploads
  • Vendor Portfolio Images
  • Venue Images
  • Documents

Storage Permission

Storage access is used to:

  • Upload photos
  • Download quotations
  • Save invoices
  • Upload vendor documents

Contacts

Wedza does not access your contacts unless you explicitly grant permission for features such as invitations or sharing.


2. How We Use Your Information

We use your information to:

  • Create your account
  • Provide wedding planning services
  • Connect customers with vendors
  • Process bookings
  • Send booking confirmations
  • Provide customer support
  • Improve our services
  • Prevent fraud
  • Verify vendor identities
  • Process vendor payouts
  • Send promotional offers (only if permitted)

3. Payments

Payments may be processed using trusted third-party payment gateways.

Wedza does not store:

  • Credit Card Numbers
  • Debit Card Numbers
  • CVV
  • UPI PINs
  • Internet Banking Passwords

Payment processing is handled securely by certified payment providers.


4. Booking Information

We store booking details including:

  • Selected Venue
  • Vendor Details
  • Booking Date
  • Payment Status
  • Booking History

This helps us provide support and maintain booking records.


5. Vendor Verification

Vendor accounts may require verification documents including:

  • Government-issued ID
  • Business Registration
  • GST Certificate
  • Bank Details

These documents are used solely for verification purposes.


6. Sharing Information

We never sell your personal information.

Information may be shared only with:

  • Wedding vendors you contact
  • Payment providers
  • Government authorities (when legally required)
  • Technology partners that help operate Wedza

7. Data Security

We implement reasonable security measures including:

  • Encrypted communication (HTTPS)
  • Secure authentication
  • Access controls
  • Regular security monitoring

However, no internet transmission is completely secure.


8. Account Deletion

You may request deletion of your account at any time.

After verification, your personal information will be removed unless we are legally required to retain certain records.


9. Cookies

Our website may use cookies to:

  • Remember login sessions
  • Improve performance
  • Analyze website usage

Users can disable cookies through browser settings.


10. Children's Privacy

Wedza is not intended for users under 18 years of age.

We do not knowingly collect information from children.


11. Third-Party Services

Wedza may use trusted third-party services including:

  • Google Sign-In
  • Apple Sign-In
  • Google Maps
  • Firebase
  • Payment Gateways
  • Analytics Providers

Each service has its own Privacy Policy.


12. Notifications

Wedza may send:

  • Booking Updates
  • Vendor Messages
  • Payment Confirmations
  • Promotional Notifications (if enabled)

You can disable notifications anytime.


13. Changes to This Policy

We may update this Privacy Policy from time to time.

Updates become effective immediately after publication.


14. Contact Us

For privacy-related questions, contact:

Wedza Support

Email: support@wedza.in

Website: https://wedza.in